Vibrant America
Reviewed by Vial Editorial · September 14, 2026
Santa Clara, CA
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Vibrant America is a diagnostic lab. We found no FDA, OIG, or DEA actions in the records we checked. Pricing was not publicly listed, so total cost should be confirmed before signing up.
What they offerDiagnostic Lab
Why this score?
The Vial Score measures how much of this provider's public record Vial could confirm, and how clearly the provider discloses it. It does not measure quality of care.
| 85-100 | High Confidence |
| 70-84 | Well Documented |
| 50-69 | Limited Confidence |
| 0-49 | Flagged |
Vibrant America scores 81, in the Well Documented band. The score moves when the public record changes. For Vibrant America, the item most likely to move it: Pricing.
Payment never changes a score.
3 of 4 checks complete. The remaining checks have not been run yet. Missing checks reduce how complete the profile is. They are not a finding by themselves.
Score history
- 81June 2026Record updated
- 59June 2026Record updated
- 81June 2026Vial scoring update
- 65May 2026Record updated
- 60May 2026
What we found on Vibrant America
We reviewed FDA enforcement records, OIG exclusions, DEA registration, HIPAA breach records, and NPI registration.
Vibrant America has no FDA, OIG, or DEA actions in the records we checked. We did not find public pricing, and the pharmacy relationship should be confirmed directly.
Vibrant America has more public information available than many providers in this category we track. The main gap is pricing: we could not confirm the all-in monthly cost from public information. Before signing up, ask about medication cost, consult fees, shipping, cancellation terms, and which pharmacy fills the prescription.
Why this score: 3 of 4 checks complete. Each links to the public source it was verified against.
Vial describes the record, not the provider. This is not a medical recommendation or endorsement. Last reviewed September 14, 2026.
Our take
Vial EditorialBased on the records and public materials we reviewed.
Vibrant America is a clinical laboratory in Santa Clara, California, selling multi-marker blood panels through its consumer brand Vibrant Wellness. Its notable feature is breadth: twelve panel families covering gut, food sensitivity, environmental toxins, and autoimmunity, ordered through a physician. The drawbacks are cost structure and follow-through: the lab stopped billing insurance in 2020 and is cash-pay only, no panel price is published, and reviewers on two independent platforms describe long waits and results they could not obtain.
What it costs
No panel price is published on either the laboratory site or the consumer brand site. Billing information states that the company has not accepted insurance or Medicare since February 1, 2020, and that payment is by card or through Afterpay or Klarna. HSA and FSA cards are accepted. Testing must be ordered by a physician, either your own or one the company arranges. Once a collection kit ships, cancelling costs $25, and no refund is available after a sample is received. Third-party sites estimate individual panels between roughly $300 and $850, but we could not confirm any figure against the company, so treat those numbers as unverified. Ask the ordering physician for the exact panel price before the kit ships, because the cancellation window closes at that point.
Sources: vibrant-america.com · vibrant-wellness.com · vibrant-wellness.com · vibrant-wellness.com
What patients report
Trustpilot shows 3.0 across 30 reviews for the consumer brand, 50 percent five-star and 26 percent one-star, newest dated June 8, 2026. Positive reviews cite accurate testing and knowledgeable clinicians. Negative reviews describe scheduling delays of a month, results not released to the patient, and scripted support. The Better Business Bureau lists two files: Vibrant America holds an A plus with six customer reviews averaging 1.83 out of 5, and Vibrant Wellness holds a D plus for failing to respond to a complaint. Complaint themes on both match Trustpilot: turnaround time, payment problems, and withheld results.
Sources: trustpilot.com · bbb.org · bbb.org
What the record means
Vial scores Vibrant America 81 out of 100, Well Documented.
We found no FDA, OIG, or DEA actions and no HIPAA breach in records checked September 8, 2026. The company states it is certified under federal clinical laboratory rules and accredited by the College of American Pathologists. Neither certification has been independently confirmed. No match was found in the federal provider registry. Testing requires a physician order, and the ordering physician is not named.
Worth asking before you choose
Ask these before you sign up.
- 1Which pharmacy fills the prescription?Pharmacy
- 2What is the total monthly cost, including consults, medication, labs, and shipping?Cost
- 3Who prescribes the medication, and are they licensed in my state?Physician
- 4What happens if I cancel or stop treatment?Cancellation
Screenshot these or show your doctor: they’re the same questions Vial would ask.
Compare record details
Vibrant America scores 81, Access Medical Labs scores 87.
| Vibrant America | Access Medical Labs | |
|---|---|---|
| Federal actions | None found | None found |
| Vial Score | 81/100 | 87/100 |
| LegitScript certified | No | No |
What Vial measures, and what we don’t
We evaluate public records: federal enforcement history, registrations, certifications, and how transparent a provider is about its clinicians, pharmacies, and pricing. We don’t score bedside manner, clinical outcomes, or customer satisfaction, and we don’t collect user reviews.
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