VIAL TRUST REPORTTRUST SCORE
Keeps
65/100
telehealth platform
getvial.com/report/keeps · Generated May 17, 2026
0100
Limited Visibility
Clean federal record, 16 signals not yet verified
WHAT INCREASES CONFIDENCE
- No FDA, DEA, or OIG enforcement actions
- Physician credentials disclosed
- Pricing publicly disclosed
FOLLOW-UP RECOMMENDED
- Pharmacy partner not publicly named
- LegitScript certification not confirmed
VIAL ASSESSMENT
Keeps has clean federal compliance signals on the items Vial tracks, but several operational details are missing from public sources. This commonly reflects a newer or less-disclosed brand, not necessarily a problem — ask the provider directly for the documentation flagged above.
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SCORE DRIVERS
Biggest positive factors
- No OIG exclusion on recordHIGH
- No FDA enforcement actions identifiedHIGH
- 29+ years operating historyHIGH
Biggest negative factors
- Pharmacy partner not publicly namedHIGH
WHERE THIS SCORE DIFFERS
WHAT WE EVALUATED
Regulatory Standing30% of score
- LegitScript CertificationNot yet verified
- NPI RegistrationNot yet verified
- DEA RegistrationNot yet verified
- BBB AccreditationNot yet verified
- HSA/FSA EligibilityNot yet verified
- OIG ExclusionVerified clean
- FDA EnforcementNot yet verified
- DEA EnforcementNot yet verified
- HIPAA ComplianceNot yet verified
- BBB AlertVerified clean
Clinical Transparency20% of score
- Physician CredentialsVerified clean
- Physician DisclosureNot yet verified
- States ServedNot yet verified
Pharmacy & Fulfillment15% of score
- Pharmacy Partner DisclosureNot yet verified
Commercial Transparency15% of score
- Price Range DisclosureVerified clean
- Membership ModelVerified clean
- Accepts HSA/FSANot yet verified
- WHOIS TransparencyNot yet verified
Operating History10% of score
- Operating HistoryVerified clean
- Verified by VialNot yet verified
Industry Standing10% of score
- Public CompanyNot yet verified
- Google RatingNot yet verified
WHAT THIS MEANS
Many telehealth platforms operate under contracted physician NPIs rather than a corporate NPI. Absence of a corporate NPI is common for this category and not, on its own, a red flag.
No FDA enforcement actions are on record for this provider in the public openFDA database.
Vial scores trustworthiness and operational legitimacy from public records. We do not score quality of care. Always verify prescribing protocols and clinical fit directly.
BEFORE YOU PAY, ASK
- 01Which pharmacy compounds and ships my medication, and is it PCAB accredited?
- 02What is the all-in monthly cost — including consult, prescription, and shipping?
- 03Which physician will prescribe my medication, and in which states are they licensed?
- 04What is the cancellation policy and what happens to my prescription if I stop?
REPORT HISTORY
May 17, 2026· Last verification · score unchanged
Are you Keeps?
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