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Vial Confidence Comparison
VIAL

Hims & Hers vs Medical Health Institute

Same category. Different operational transparency.

Hims & Hers
Telehealth Platform
87/ 100
Vial Score
View full report →
Medical Health Institute
Telehealth Platform
82/ 100
Vial Score
View full report →
SignalHims & HersMedical Health Institute
Pharmacy Disclosure
Do they name their pharmacy partner?
✕No pharmacy partner named
✕No pharmacy partner named
Physician Oversight
Are prescribing clinicians named?
✕No clinician disclosure
•Team described in aggregate
Pricing Transparency
Is pricing shown before signup?
✓Public pricing (from $149/mo)
•Pricing behind membership
Federal Enforcement History
Any FDA, DEA, or OIG actions?
✓No federal actions found
✓No federal actions found
State Availability
How widely is care available?
✓Available in all 50 states
•35 states
Membership Model
Is a paid membership required?
✓No membership required
•Paid membership required
Data & Privacy
Any reported HIPAA breaches?
✓No breaches on record
✓No breaches on record
Higher Vial Score
Hims & Hers
Leads on pricing, state availability, and membership terms.
Lower Vial Score
Medical Health Institute
Gaps in pharmacy disclosure.
Updated July 15, 2026
Scores based on operational, compliance, and transparency signals tracked by Vial.
getvial.com
Go to Hims & Hers →

Biggest Differences

  1. LegitScript certification
    Hims & Hers holds LegitScript certification (the credential required to advertise on Google and Meta); Medical Health Institute does not.
  2. Vial Score gap (5 points)
    Hims & Hers scores 87/100 to Medical Health Institute's 82/100, a 5-point spread driven by the differences below.
  3. Geographic reach
    Hims & Hers is available in all 50 states compared to Medical Health Institute's 35, which may decide the question before any other signal if you're outside Medical Health Institute's footprint.
Vial Analysis

Our Assessment

What separates the two on the public record.

  • Vial Score
    Hims & Hers scores 87, Medical Health Institute scores 82.
  • LegitScript
    Hims & Hers holds LegitScript certification; Medical Health Institute does not.
  • States served
    Hims & Hers serves all 50 states; Medical Health Institute serves 35 states.

Comparison reflects publicly disclosed federal and state records only. Vial does not audit clinical quality or patient outcomes.

Provider A

Hims & Hers

DeliveryTelehealth Only
Pricingfrom $149/mo
HQCA
Services: Hair Loss, Sexual Health, GLP-1 +6
Provider B

Medical Health Institute

DeliveryTelehealth Only
HQMiami, FL
Services: TRT, HRT, Peptides +5

Comparison based on public federal and state records including NPI Registry, FDA enforcement database, and PCAB accreditation directory. Updated weekly. Not a medical endorsement.

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This page evaluates compliance signals, not clinical outcomes. Consult a licensed physician before starting any therapy, medication, or treatment. Vial does not provide medical advice.