Hims & Hers
Men's and women's health made simple — ED, hair, weight loss, and hormone therapy delivered online.
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Hims & Hers sits in the top quartile of telehealth platforms Vial tracks, with a clean federal record across FDA, OIG, DEA, and HIPAA, plus LegitScript certification held by only 5% of surfaceable providers. The trade-off is limited operational transparency: physician credentials aren't disclosed and the platform lists itself as its own pharmacy partner, which makes the compounding supply chain harder to verify than at peers like Marek or Defy. For lower-risk categories like hair loss or sexual health, that gap matters less, but for GLP-1 and TRT patients, supply chain visibility is worth pressing on before committing.
Compliance
Compliance & Public Records
No organizational NPI is on record, which puts Hims & Hers in the majority: 85% of platforms Vial tracks don't have one either. This alone doesn't signal a problem, but it does limit one avenue for independent verification.
No FDA actions are on record, a clean result shared by 78% of providers Vial tracks. For a platform operating at the scale Hims & Hers does across GLP-1 and compounded medications, that's a meaningful signal.
No active OIG exclusions, consistent with every provider Vial currently tracks. A clean result here is the baseline expectation, and Hims & Hers meets it.
No DEA enforcement actions on record. Given that Hims & Hers prescribes controlled and regulated compounds across multiple service lines, a clean DEA record is worth noting.
No HIPAA breaches on record, a result shared by 99% of providers Vial tracks. For a high-volume telehealth platform handling sensitive sexual health and hormone data, that track record is reassuring.
Compliance data is aggregated from federal and state public records. Last updated May 2026.
About
About Hims & Hers
Hims & Hers is a telehealth platform offering prescription treatments for men's and women's health across all 50 states. Their services span erectile dysfunction, hair loss, weight management, and hormone therapy including testosterone replacement. Medications are prescribed by licensed physicians through a streamlined online intake process and delivered directly to patients. The platform is known for its consumer-friendly design, transparent pricing, and broad accessibility — making it one of the most recognized names in direct-to-consumer telehealth.
Process
How It Works
- 1Complete an online health intake covering symptoms, medical history, and goals
- 2A licensed physician reviews your responses and determines eligibility
- 3If approved, a prescription is issued and filled through Hims & Hers Pharmacy
- 4Medication is shipped directly to your door in discreet packaging
- 5Ongoing provider access for follow-up questions and dose adjustments through the app
Oversight
Physician Oversight & Credentials
Physician credential information not yet verified. If you are a representative of this provider, get Vial Verified to add this information.
Physician credentials aren't publicly disclosed, so you won't be able to research specific MDs before signing up. Only 17% of providers Vial tracks name individual physicians, so this is common, but it's worth asking directly during onboarding for GLP-1 or TRT care.
Vial sources physician credential information from publicly available records and provider disclosures.
Supply Chain
Pharmacy Partners
Hims & Hers
Hims & Hers lists itself as its own pharmacy partner rather than naming a third-party compounder. Only 12% of providers Vial tracks disclose named pharmacy partners, so non-disclosure is the norm, but for compounded GLP-1s or testosterone, you'll want to ask specifically which facility compounds your medication before starting.
Understanding which pharmacy compounds your medications is important for quality assurance. PCAB-accredited pharmacy partners are noted with a ✓ badge.
Strengths
↑ Pros
- One of the most recognized and trusted consumer telehealth brands
- All 50 states, fully online — no in-person visits required
- Broad service menu — TRT, ED, hair, weight, skincare in one platform
- Transparent pricing with no hidden fees
- Fast turnaround from intake to prescription
- Own pharmacy means tighter supply chain control
- LegitScript certified
Limitations
↓ Cons
- Care is protocol-driven — less personalized than specialty hormone clinics
- Physician access is limited compared to dedicated TRT platforms like Defy or Hone
- Compounded testosterone options are more limited than specialty providers
- Not ideal for complex hormone cases requiring detailed lab interpretation
- Subscription model can be confusing with add-on costs for labs and medication
Services
Services Offered
Formulary
Compounds Offered
Click any compound for full details, evidence tier, and legal status.
Coverage
States Served
50 states
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Last evaluated May 2026 · Data sourced from public records and provider disclosures
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Quick Facts
Credentials
Last updated May 2026 · Vial