Vial Provider Comparison
Hims & Hers vs ThriveLab
Same category. Different operational transparency.
Hims & Hers
Telehealth PlatformVIAL REVIEWED
88/ 100
Vial Trust Score
ThriveLab
Telehealth PlatformUSE CAUTION
65/ 100
Vial Trust Score
SignalHims & HersThriveLab
Pharmacy Disclosure
Do they name their pharmacy partner?
✓Names its pharmacy partner
✕No pharmacy partner named
Physician Oversight
Are prescribing clinicians named?
✕No clinician disclosure
✕No clinician disclosure
Pricing Transparency
Is pricing shown before signup?
✓Public pricing (Mid)
!Pricing behind membership
Federal Enforcement History
Any FDA, DEA, or OIG actions?
✓No federal actions found
✓No federal actions found
State Availability
How widely is care available?
✓Available in all 50 states
✕Coverage not disclosed
Membership Model
Is a paid membership required?
✓No membership required
!Paid membership required
Data & Privacy
Any reported HIPAA breaches?
✓No breaches on record
✓No breaches on record
More disclosure
Hims & Hers
Discloses more across pharmacy disclosure, pricing, and state availability.
Less disclosure
ThriveLab
Gaps in pharmacy disclosure, physician oversight, and state availability.
Updated May 26, 2026
Scores based on operational, compliance, and transparency signals tracked by Vial.
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