VIAL TRUST COMPARISON

Hims & Hers vs Keeps

Biggest Differences

Pharmacy disclosure
Hims & Hers publishes its compounding partner (Hims & Hers), so you can verify the supply chain; Keeps does not name a pharmacy partner publicly.
Physician disclosure
Keeps publishes named clinical leadership you can research before signing up; Hims & Hers describes its clinical team in aggregate without identifying specific physicians.
Trust Score gap (23 points)
Hims & Hers scores 88/100 to Keeps's 65/100, a 23-point spread driven by the differences below.

Hims & Hers

Telehealth Platform

88/ 100

Meets baseline compliance standards.

Moderate· 4/9

Full report →

Keeps

Telehealth Platform

65/ 100

Gaps in verifiable compliance data.

Moderate· 6/9

Full report →

Generated by Vial · May 17, 2026

Signal-by-Signal

Compliance Comparison

Signal	Hims & HersA	Keeps	Edge
NPI Registration	✗ Not Found	✗ Not Found	Same
FDA Enforcement	✓ No Actions Found	✓ No Actions Found	Same
PCAB Accreditation	✗ Not Accredited	✗ Not Accredited	Same
LegitScript	✓ Certified	✗ Not Certified	Hims
Physician Credentials	✗ Not Disclosed	✓ Listed	Keeps
Vial Trust Score	88/100	65/100	Hims

Vial Analysis

Our Assessment

Hims & Hers

Best for

Users who want mainstream-approved providers
Patients prioritizing compliance and transparency

Main strength

↑ LegitScript certified for online healthcare

Main caution

⚠ NPI registration not confirmed in federal registry

Keeps

Best for

Cost-conscious patients

Main strength

↑ No active FDA enforcement actions on record

Main caution

⚠ NPI registration not confirmed in federal registry

Hims & Hers has thicker public disclosure across the signals Vial tracks. Neither score is a verdict on quality of care, but the gap is worth understanding before you pay.

Comparison reflects publicly disclosed federal and state records only. Vial does not audit clinical quality or patient outcomes.

Provider A

Hims & Hers

DeliveryTelehealth Only

Price TierMid

Services: Hair Loss, Sexual Health, GLP-1 +1

Profile →Report →

Provider B

Keeps

DeliveryOnline Only

Price TierBudget

Profile →Report →

Want to run a full compliance report on either provider?

Hims & Hers Report →|Keeps Report →

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Comparison based on public federal and state records including NPI Registry, FDA enforcement database, and PCAB accreditation directory. Updated weekly. Not a medical endorsement.