VIAL TRUST COMPARISON

Hims & Hers vs Maximus

Biggest Differences

HIPAA breach history
Hims & Hers has no HIPAA breaches on file with HHS; Maximus has a reported breach affecting 500+ patients.
Pharmacy disclosure
Hims & Hers publishes its compounding partner (Hims & Hers), so you can verify the supply chain; Maximus does not name a pharmacy partner publicly.
Trust Score gap (25 points)
Hims & Hers scores 88/100 to Maximus's 63/100, a 25-point spread driven by the differences below.

Hims & Hers

Telehealth Platform

88/ 100

Meets baseline compliance standards.

Moderate Confidence· 4/9

Full report →

Maximus

Telehealth Platform

63/ 100

Gaps in verifiable compliance data.

Moderate Confidence· 6/9

Full report →

Generated by Vial · May 14, 2026

Signal-by-Signal

Compliance Comparison

Signal	Hims & HersA	Maximus	Edge
NPI Registration	✗ Not Found	✗ Not Found	Same
FDA Enforcement	✓ No Actions Found	✓ No Actions Found	Same
PCAB Accreditation	✗ Not Accredited	✗ Not Accredited	Same
LegitScript	✓ Certified	✗ Not Certified	Hims
Physician Credentials	✗ Not Disclosed	✓ Listed	Maximus
Vial Trust Score	88/100	63/100	Hims

Vial Analysis

Our Assessment

Hims & Hers

Best for

Users who want mainstream-approved providers
Patients prioritizing compliance and transparency

Main strength

↑ LegitScript certified for online healthcare

Main caution

⚠ NPI registration not confirmed in federal registry

Maximus

Best for

Main strength

↑ No active FDA enforcement actions on record

Main caution

⚠ NPI registration not confirmed in federal registry

Hims & Hers has thicker public disclosure across the signals Vial tracks. Neither score is a verdict on quality of care, but the gap is worth understanding before you pay.

Comparison reflects publicly disclosed federal and state records only. Vial does not audit clinical quality or patient outcomes.

Provider A

Hims & Hers

DeliveryTelehealth Only

Price TierMid

Services: Hair Loss, Sexual Health, GLP-1 +1

Profile →Report →

Provider B

Maximus

DeliveryTelehealth Only

Price TierMid

HQAustin, TX

Services: TRT, Sexual Health, Hair Loss

Profile →Report →

Want to run a full compliance report on either provider?

Hims & Hers Report →|Maximus Report →

Other comparisons featuring these providers

Comparison based on public federal and state records including NPI Registry, FDA enforcement database, and PCAB accreditation directory. Updated weekly. Not a medical endorsement.