Vial Take
Fountain TRT sits at the median trust score for telehealth platforms, with a clean federal compliance record but notable gaps in operational transparency: no NPI on file, no named pharmacy partners, and no LegitScript certification. The one standout is physician specificity, a board-certified urologist with a men's health focus, which is more credential detail than most TRT telehealth providers surface publicly. Federal records are clean across the board, but the supply chain is harder to verify here than at higher-rated peers like Marek or Defy.
Compliance
Compliance & Public Records
Fountain TRT has no organizational NPI on record, which puts it in the majority of telehealth platforms Vial tracks but makes independent verification of the practice entity harder than it would be otherwise.
No FDA enforcement actions on record, which is consistent with roughly 78% of providers Vial tracks and a straightforward positive signal.
No OIG exclusions on record, consistent with every provider in the Vial dataset and a baseline expectation for any operating telehealth platform.
No DEA enforcement actions on record, again consistent with the full dataset and a clean signal for a provider prescribing controlled substances like testosterone.
No HIPAA breaches on record, a cleaner history than the 1% of providers Vial tracks that have reported incidents and a meaningful data-privacy baseline.
Compliance data is aggregated from federal and state public records. Last updated May 2026.
About
About Fountain TRT
Fountain provides testosterone replacement therapy (TRT) for men with low testosterone through online telehealth visits and topical cream treatment. Founded by board-certified urologist Dr. Doron Stember, Fountain offers a simple, discreet alternative to traditional TRT with video consultations, blood testing at partner labs, and home delivery of medication.
Oversight
Physician Oversight & Credentials
Board-certified Urologist, specializes in men's health and testosterone deficiency
A board-certified urologist specializing in men's health and testosterone deficiency is named as the clinical lead, putting Fountain in the 17% of providers Vial tracks that go beyond generic 'physician-led' language. You can look up the specialty and training before signing up, which is more than most TRT telehealth platforms give you.
Vial sources physician credential information from publicly available records and provider disclosures.
Supply Chain
Pharmacy Partners
Pharmacy partner information not yet on file.
Pharmacy partners are not publicly disclosed, the most consequential transparency gap here. Since compounded testosterone quality varies meaningfully between pharmacies, you won't be able to verify your medication's supply chain before starting treatment.
Understanding which pharmacy compounds your medications is important for quality assurance. PCAB-accredited pharmacy partners are noted with a ✓ badge.
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Last evaluated May 2026 · Data sourced from public records and provider disclosures
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Quick Facts
Credentials
Last updated May 2026 · Vial