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Defy Medical
Telehealth Platform · TRT & HRT

Defy Medical

Reviewed by Vial Editorial · September 27, 2026

Founded 2012 · Tampa, FL · Serves 48 states

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Defy Medical is a TRT clinic available in 48 states. We found no FDA, OIG, or DEA actions in the records we checked. Pricing was not publicly listed, so total cost should be confirmed before signing up.

What they offerTRTHRTIn-person & telehealth

82/100
Well Documented
Why this score?

The Vial Score measures how much of this provider's public record Vial could confirm, and how clearly the provider discloses it. It does not measure quality of care.

85-100High Confidence
70-84Well Documented
50-69Limited Confidence
0-49Flagged

Defy Medical scores 82, in the Well Documented band. The score moves when the public record changes. For Defy Medical, the item most likely to move it: Pricing.

Payment never changes a score.

4 of 6 checks complete. The remaining checks have not been run yet. Missing checks reduce how complete the profile is. They are not a finding by themselves.

Score history

  1. 82July 2026Vial scoring update
  2. 86June 2026Record updated: pricing
  3. 89June 2026Record updated
  4. 90June 2026Record updated
  5. 86May 2026Record updated
  6. 64May 2026

What we found on Defy Medical

We reviewed FDA enforcement records, OIG exclusions, DEA registration, and HIPAA breach records.

Defy Medical has no FDA, OIG, or DEA actions in the records we checked. It lists named physicians and appears to serve 48 states. We did not find public pricing, and the pharmacy relationship should be confirmed directly.

What this means

Defy Medical has more public information available than many providers in this category we track. The main gap is pricing: we could not confirm the all-in monthly cost from public information. Before signing up, ask about medication cost, consult fees, shipping, cancellation terms, and which pharmacy fills the prescription.

Why this score: 4 of 6 checks complete. Each links to the public source it was verified against.

Federal actions
None found
No FDA, OIG, or DEA actions found in the records we checked.
FDA.govOIG LEIEDEA DiversionHHS OCR Portal
Checked September 30, 2026
Pricing
Not publicly listed
Not publicly listed. Confirm total monthly cost before enrolling.
Physicians named
Publicly identified
Named physicians were found. Confirm who will prescribe your medication and where they are licensed.
LegitScript certification
Not checked yet
not found is not failed. It means unconfirmed.
Pharmacy disclosed
Names its pharmacy partner. Empower Pharmacy, Hallandale Pharmacy.
Our records show an FDA warning letter issued to Empower Pharmacy in September 2026, with no close-out letter found. Ask which pharmacy will fill your prescription.
States served
48 of 50
Listed as available in 48 of 50 states. Confirm availability for your state before signing up.
Show all evidence (6) Show fewer

A check we haven’t completed yet is not a mark against this provider. It just means we’re still sourcing that record. The score reflects what we’ve confirmed so far, and updates as more checks come in.

Vial describes the record, not the provider. This is not a medical recommendation or endorsement. Last reviewed September 27, 2026.

Our take

Vial Editorial

Based on the records and public materials we reviewed.

Defy Medical is a Tampa clinic offering testosterone, hormone therapy, peptides and weight-loss medication by telemedicine in most states and in person at its own clinic. There's no membership. A virtual primary care visit is $39 plus any medication. They publish estimates rather than prices for testosterone therapy, and their two estimates differ: under $175 a month in the first year on one page, around $250 on another. Labs are sold separately on their own lab site, from $10, plus $125 for a mobile blood draw.

They name 14 clinicians with credentials. We found no FDA, OIG or DEA actions, and we haven't confirmed LegitScript. Trustpilot reviewers give them 4.8 from 4,133 reviews.

4 of 6 key checks found
2 important details still need to be confirmed directly.

What it costs

There is no membership and no subscription. Defy states it does not charge a monthly fee and that charges are due when the service is bought. A virtual primary care appointment is $39 plus medication if any is prescribed. Beyond that, the published figures are estimates rather than prices, and they conflict: the testosterone page puts the average at under $175 a month for the first year and around $125 a month after that, while the page on erectile dysfunction treatment puts the same therapy at around $250 a month for the first year and around $200 after. Both pages are live. Some medication is quoted by the unit, with oral erectile dysfunction medication described as low as $1.50 per pill and Trimix injections as low as $1.39 per injection. Lab panels are sold separately through the company's own direct-access lab site, which advertises tests from $10 and adds $125 for a mobile blood draw. Consultation and medication prices in the store are not visible without an account. Insurance is not accepted in any form, though the clinic provides paperwork you can file yourself. An appointment cancelled less than 24 hours ahead can be charged at the full consultation fee, all sales are final, and medication cannot be returned once it leaves the pharmacy.

Sources: defymedical.com · defymedical.com · defymedical.com · defymedical.com · testdefy.com · defymedicalstore.com

What patients report

Trustpilot shows 4.8 stars across 4,133 reviews, 95 percent five-star and 1 percent one-star, with the newest dated September 13, 2026. Positive reviews describe providers who take their time and explain the protocol, and patients who feel treated as a person rather than a transaction. Negative reviews cluster on the gap between the consultation and the medication: prescriptions that had not reached the pharmacy a week after the visit, and waits of several weeks for an appointment. The Better Business Bureau file shows a C grade, no accreditation, three complaints in three years with one unanswered, and the file opened in June 2016. Reddit was not sampled.

Sources: trustpilot.com · bbb.org

What the record means

Vial scores Defy Medical 82 out of 100, Well Documented.

We found no FDA, OIG, or DEA actions and no HIPAA breach for Defy Medical in records checked September 7, 2026. Clinicians are publicly identified with credentials, including the medical director. LegitScript certification is not confirmed.

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Compare record details

Near-identical on the public record; the choice comes down to fit: treatment type, state availability, and pricing.

Defy MedicalVita Bella Health
Federal actionsNone foundNone found
Vial Score82/10082/100
LegitScript certifiedNoNo
States served48 statesNationwide (50 states)

What Vial measures, and what we don’t

We evaluate public records: federal enforcement history, registrations, certifications, and how transparent a provider is about its clinicians, pharmacies, and pricing. We don’t score bedside manner, clinical outcomes, or customer satisfaction, and we don’t collect user reviews.

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Sources reviewed as of September 2026

This page evaluates compliance signals, not clinical outcomes. Consult a licensed physician before starting any therapy, medication, or treatment. Vial does not provide medical advice.