Ro (Roman Health)
Online telehealth platform offering FDA-approved GLP-1s, sexual health, hair, and skin treatments.
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Ro sits just above the median for telehealth platforms, with a clean federal record and LegitScript certification that fewer than 1 in 20 tracked providers hold. The clinical leadership is unusually credentialed for a consumer telehealth platform, with named MDs from Hopkins and Stanford and an advisory board that includes a former Surgeon General. The main gap is pharmacy transparency: medication sourcing isn't publicly named, which is the norm across telehealth but still limits what you can verify before signing up.
Compliance
Compliance & Public Records
An organizational NPI isn't on record for Ro, which puts it in the majority of tracked telehealth platforms since only 15% have one documented. This doesn't affect whether individual clinicians are licensed, but it does reduce one layer of verifiable institutional identity.
No FDA enforcement actions are on record. For a platform operating at Ro's scale across weight loss, GLP-1, and compounded categories, a clean record here is a meaningful signal.
Ro isn't a compounding pharmacy itself, so PCAB accreditation doesn't apply directly. Whether Ro's unnamed pharmacy partners hold PCAB accreditation isn't publicly disclosed.
Ro is LegitScript certified, a designation held by only 5% of the 128 providers Vial tracks. It's the closest thing to an independent pharmacy-practice audit available for online prescribers, and it's harder to earn at Ro's service breadth.
Ro isn't on the OIG exclusion list, consistent with every provider Vial currently tracks. No concern here.
No DEA enforcement actions are on record, which carries extra weight given Ro's advisory board includes a former DEA head and the platform prescribes controlled and scheduled-adjacent medications.
No HIPAA breaches are on record. Fewer than 1% of Vial-tracked providers have reported breaches, so this is a baseline expectation rather than a differentiator, but it's a clean result.
Compliance data is aggregated from federal and state public records. Last updated May 2026.
About
About Ro (Roman Health)
Ro is a direct-to-patient telehealth company offering FDA-approved treatments for weight loss, sexual health, hair loss, fertility, and skin care. Members can message providers 24/7, manage health goals in one place, and receive fast, discreet shipping. Ro is trusted by over 3 million members and is backed by board-certified physicians and leading health advisors.
Oversight
Physician Oversight & Credentials
Dr. Melynda Barnes, MD — Chief Medical Officer; Triple board-certified in Obesity Medicine, Facial Plastic and Reconstructive Surgery, and Otolaryngology; Stanford University and Yale Medical Group's Board of Directors. Dr. Raoul Manalac, MD — Senior Director, Clinical Strategy; Board-certified Internal Medicine Physician; Johns Hopkins University; American Board of Obesity Medicine. Dr. Nitin Vaswani, MD MPH MBA — Director, Clinical Strategy; General Surgeon and Clinical Pathologist trainee; Johns Hopkins University and University of Pennsylvania. Advisory board includes former Surgeon General and former Head of the DEA (names not specified). Ro advisors noted as board-certified with 20+ years experience, industry innovators with 100s of published studies.
Ro names its clinical leadership, including a triple board-certified CMO with Stanford and Yale affiliations and senior MDs from Johns Hopkins, which is more specificity than most telehealth platforms offer since only 17% of tracked providers disclose any named physician. The advisory board credentials are described in aggregate rather than by name, so you can research the named MDs but not the advisors directly.
Vial sources physician credential information from publicly available records and provider disclosures.
Supply Chain
Pharmacy Partners
Pharmacy partner information not yet on file.
Pharmacy partners aren't publicly named. Since Ro competes in compounded categories including GLP-1 and TRT, not knowing the specific compounding pharmacy means you can't independently verify sourcing quality before starting treatment, a gap shared by most telehealth platforms but still the most significant transparency limitation here.
Understanding which pharmacy compounds your medications is important for quality assurance. PCAB-accredited pharmacy partners are noted with a ✓ badge.
Services
Services Offered
Formulary
Compounds Offered
Click any compound for full details, evidence tier, and legal status.
Coverage
States Served
50 states
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Last evaluated May 2026 · Data sourced from public records and provider disclosures
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Quick Facts
Credentials
Last updated May 2026 · Vial